Felicia joined the Wine Cellar Club in 1998, driven by a commitment to providing exceptional member services during a period when many wine storage facilities lacked dedicated on-site support for clients.

Over the past 33 years, the Wine Cellar Club has experienced substantial growth, continuously improving and expanding its range of services each year.

Felicia is responsible for providing an extensive range of concierge services and exclusive amenities for members, demonstrating the club's continuous growth and steadfast dedication to excellence.

Her professional demeanor, enthusiasm, high energy, and genuine dedication to assisting members exemplify superior service. Current members appreciate her helpfulness, and prospective members will recognize her professionalism once they meet her.