Felicia joined the Wine Cellar Club in 1998 with the mission of providing superb customer service at a time when most wine storage facilities had NO customer service personnel on site.
The Wine Cellar Club has grown dramatically during the last 25+ years and, with each passing year, the Wine Cellar Club has upped the ante on customer service. Felicia's responsibilities have grown to encompass our ever changing menu of services and private club amenities.
Felicia's friendly smile, enthusiasm, extremely high energy and earnest desire to assist Wine Cellar Club members is first class. If you are a member of the Wine Cellar Club you know how helpful she is. If you are not a member you will be one - once you meet her.